We know you have a lot of questions. Here are answers to some of our most Frequently Asked Questions. If you don’t find the answer you are looking for here, please contact us at [email protected].

Is any family member eligible to be a caregiver?
Currently spouses and legal guardians are not allowed to be paid caregivers.

What is the timing for placement?
Timing can be anywhere from 6 weeks to 6 months depending on the home, the client and the situation.

How are clients and caregivers matched up?
The matching process is a totally voluntary process and includes the client’s family or agency. Factors taken into consideration when matching clients and caregivers include personalities, physical needs, smoking, pets, stairs, location and more. The process may involve meetings as well as overnight stays. Anyone may decline a placement or client for any reason.

What is your screening process for Caregivers?
Caregivers and their homes are screened carefully according to Massachusetts state regulations including criminal records, interviews, medical clearance, references and home inspections.

What happens if the placement doesn’t work out?
Either client or caregiver may give 15 day written notice at any time to end the placement. AFCNS will make every effort to provide another placement or arrange for emergency services.